Shipping & Payment
Accepted payment options, info and instructions
- Advance payment via banktransfer
- Payment via Paypal
- Payment via Paypal Plus (creditcard, etc.), not applicable for all countries
Acherontic Arts GmbH
Bank: Sparkasse Aachen
IBAN: DE43390500001072770728
SWIFT/BIC-Code: AACSDE33XXX
Paypal: sven@acherontic-arts.com
IMPORTANT
- PLEASE always add the „order or invoice number“ as reference. NO need to list the ordered articles, address, etc there… if the number is not stated or additional info provided it may cause delays.
- After two weeks we are going to cancel your order if no payment happened
Shipping fees
CORONA KRISE
Aufgrund der täglich wechselnden Umstände bei Deutscher Post, DHL und DHL Express im INTERNATIONALEN VERSAND müssen wir kurzfristig Anpassungen vornehmen hinsichtlich Versandmöglichkeiten und möglichen Risikoaufschlägen, die uns berechnet werden.
Natürlich wird niemandem etwas im Nachinein berechnet. Danke für Euer Verständnis.
CORONA CRISIS
Because of the continuing changes at Deutsche Post (goods post), DHL and DHL EXPRESS (parcels) in the INTERNATIONAL SHIPPING we have to make adjustmenst for the time being that apply for certain areas for a certain time like special risk surcharges that will be charged.
Of course we are not going to charge you afterwards... you always see the valid shipping rates according to the daily situation. Please excuse all inconeveniences!
We ship to all countries oft he European Union and most worldwide (see the chart). If your country is not listed there or cannot be chose in the order process, please get in contact with us.
Shipping costs (incl. VAT)
Germany:
DHL parcel (registered, tracked, insured): 6,5 EUR flat rate If the order value is >150 EUR, then wes hip free of charge
Shipments abroad:
Please find an overview of the shipping costs in the different countries below. The price depends on the weight of the articles. All prices in EUR.
DHL standard (premium EU) DHL parcel:
| Länder / Artikelgewicht | 0 - 1,6 kg | 1,6 - 4,3 kg | 4,3 - 7,7 kg | 7,7 - 12,7 kg | 12,7 - 17,7 kg | 17,7 - 22,7 kg |
| Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Großbritannien, Irland, Italien, Kroatien, Lettland, Litauen, Luxemburg, Malta, Monaco, Niederlande, Österreich, Polen, Portugal, Rumänien, Schweden, Slovakei, Slowenien, Spanien, Tschechien, Ungarn, Vatikan, Zypern | 15 | 17,5 | 22 | 27,5 | 32,5 | 37,5 |
| Albanien, Andorra, Bosnien & Herzegowina, Färöer, Gibraltar, Island, Liechtenstein, Moldawien, Norwegen, San Marino, Schweiz, Serbien, Ukraine, Weißrussland | 15 | 20 | 25 | 32 | 35 | 40 |
| Israel, Russland, Türkei | 32 | 35 | 45 | 50 | 60 | 70 |
| China, Hong Kong, Indien, Japan, Mexiko, Singapur, Taiwan, Thailand | 35 | 45 | 55 | 70 | 85 | 95 |
| Argentinien, Australien, Bolivien, Brasilien, Chile, Indonesien, Kasachstan, Kolumbien, Malaysia, Neuseeland, Oman, Philippinen, Südafrika, Südkorea, Uruguay | 45 | 55 | 70 | 85 | 105 | 120 |
| USA | 34,4 | 51 | 67,6 | 93,6 | 119,6 | 140,6 |
DHL Express
| Länder / Artikelgewicht | 0 - 1,6 kg | 1,6 - 4,3 kg | 4,3 - 7,7 kg | 7,7 - 12,7 kg |
| Belgien, Luxemburg, Niederlande | 15 | 15 | 20 | 25 |
| Dänemark, Frankreich, Monaco, Österreich | 15 | 15 | 23 | 37 |
| Großbritannien, Italien, Polen, Spanien, Tschechien, Vatican | 21 | 21 | 30 | 42 |
| Bulgarien, Estland, Finnland, Griechenland, Irland, Kroatien, Lettland, Litauen, Malta, Portugal, Rumänien, Schweden, Slovakei, Slowenien, Ungarn, Zypern | 19 | 23 | 32 | 50 |
| Andorra, Färöer, Gibraltar, Island, Liechtenstein, Norwegen, San Marino, Schweiz | 28 | 34 | 42 | 60 |
| Albanien, Belarus, Bosnien & Herzegowina, Serbien, Türkei, Ukraine | 32 | 45 | 60 | 75 |
| Kanada, Mexiko, USA | 25 | 29 | 44 | 64 |
| Australien, China, Hong Kong, Indien, Indonesien, Israel, Japan, Malaysia, Neuseeland, Oman, Philippinen, Singapur, Südafrika, Südkorea, Taiwan, Thailand | 34 | 62 | 75 | 85 |
| Argentinien, Bolivien, Chile, Georgien, Kasachstan, Kolumbien, Paraguay, Peru, Uruguay, Venezuela, Vietnam | 40 | 72 | 89 | - |
Delivery time
If nothing different is mentioned in the article description then we are going to process and ship your domestic order within 3-5 days.
If you order articles with different handling times, then the longest is the valid one for the whole order. We wont ship articles separately.
Please find below a rough overview about the shipping times in the different countries. Please take into account as well that the different services have different delivering times.
Country + additional time (working days)
Afghanistan +20
Albania +5
Algeria +20
American Samoa +20
Andorra +5
Angola +20
Anguilla +20
Antarctica +20
Antigua and Barbuda +20
Argentina +20
Armenia +10
Aruba +20
Australia +20
Austria +20
Azerbaijan +10
Bahamas +20
Bahrain +20
Bangladesh +20
Barbados +20
Belarus +10
Belgium +5
Belize +20
Benin +20
Bermuda +20
Bhutan +20
Bolivia +20
Bosnia and Herzegowina +10
Botswana +20
Bouvet Island +20
Brazil +20
British Indian Ocean Territory +20
Brunei Darussalam +20
Bulgaria +10
Burkina Faso +20
Burundi +20
Cambodia +20
Cameroon +20
Canada +10
Cape Verde +20
Cayman Islands +20
Central African Republic +20
Chad +20
Chile +20
China +20
Christmas Island +20
Cocos (Keeling) Islands +20
Colombia +20
Comoros +20
Congo +20
Cook Islands +20
Costa Rica +20
Cote D''Ivoire +20
Croatia +10
Cuba +20
Cyprus +10
Czech Republic +5
Denmark +5
Djibouti +20
Dominica +20
Dominican Republic +20
East Timor +20
Ecuador +20
Egypt +20
El Salvador +20
Equatorial Guinea +20
Eritrea +10
Estonia +10
Ethiopia +20
Falkland Islands (Malvinas) +20
Faroe Islands +20
Fiji +20
Finland +5
France +5
France, Metropolitan +5
French Guiana +20
French Polynesia +20
French Southern Territories +20
Gabon +20
Gambia +20
Georgia +10
Ghana +20
Gibraltar +10
Greece +5
Greenland +10
Grenada +5
Guadeloupe +20
Guam +20
Guatemala +20
Guinea +20
Guinea-bissau +20
Guyana +20
Haiti +20
Heard and Mc Donald Islands +20
Honduras +20
Hong Kong +20
Hungary +5
Iceland +10
India +20
Indonesia +20
Iran (Islamic Republic of) +20
Iraq +20
Ireland +5
Israel +20
Italy +5
Jamaica +20
Japan +20
Jordan +20
Kazakhstan +20
Kenya +20
Kiribati +20
Korea +20
Korea, Republic of +20
Kuwait +20
Kyrgyzstan +10
Lao People''s Democratic Republic +20
Latvia +10
Lebanon +20
Liberia +20
Libyan Arab Jamahiriya +20
Liechtenstein +5
Lithuania +10
Luxembourg +5
Macau +20
Macedonia, The Former Yugoslav Republic of +10
Madagascar +20
Malawi +20
Malaysia +20
Maldives +20
Mali +20
Malta +5
Marshall Islands +20
Martinique +20
Mauritania +20
Mauritius +20
Mayotte +20
Mexico +20
Micronesia, Federated States of +20
Moldova, Republic of +10
Monaco +5
Mongolia +20
Montenegro +10
Montserrat +20
Morocco +20
Mozambique +20
Myanmar +20
Namibia +20
Nauru +20
Nepal +20
Netherlands +5
Netherlands Antilles +20
New Caledonia +20
New Zealand +20
Nicaragua +20
Niger +20
Nigeria +20
Niue +20
Norfolk Island +20
Northern Mariana Islands +20
Norway +10
Oman +20
Pakistan +20
Palau +20
Panama +20
Papua New Guinea +20
Paraguay +20
Peru +20
Philippines +20
Pitcairn +20
Poland +5
Portugal +5
Puerto Rico +20
Qatar +20
Reunion +20
Romania +5
Russian Federation +10
Rwanda +20
Saint Kitts and Nevis +20
Saint Lucia +20
Saint Vincent and the Grenadines +20
Samoa +20
San Marino +5
Sao Tome and Principe +20
Saudi Arabia +20
Senegal +20
Serbia +10
Seychelles +20
Sierra Leone +20
Singapore +20
Slovakia (Slovak Republic) +5
Slovenia +5
Solomon Islands +20
Somalia +20
South Africa +20
South Georgia and the South Sandwich Islands +20
Spain +5
Sri Lanka +20
St. Helena +20
St. Pierre and Miquelon +20
Sudan +20
Suriname +20
Svalbard and Jan Mayen Islands +20
Swaziland +20
Sweden +5
Switzerland +5
Syrian Arab Republic +20
Taiwan +20
Tajikistan +20
Tanzania, United Republic of +20
Thailand +20
Togo +20
Tokelau +20
Tonga +20
Trinidad and Tobago +20
Tunisia +20
Turkey +20
Turkmenistan +20
Turks and Caicos Islands +20
Tuvalu +20
Uganda +20
Ukraine +10
United Arab Emirates +20
United Kingdom +5
United States +10
United States Minor Outlying Islands +20
Uruguay +20
Uzbekistan +20
Vanuatu +20
Vatican City State (Holy See) +5
Venezuela +20
Viet Nam +20
Virgin Islands (British) +20
Virgin Islands (U.S.) +20
Wallis and Futuna Islands +20
Western Sahara +20
Yemen +20
Zaire +20
Zambia +20
Zimbabwe +20